Fossil adopt the new Tern Awards
Last week Fossil became the second of our clients to adopt our new Customer Service Excellence Awards, with staff from Lincoln, Sheffield and Exeter receiving their awards at a 3 day conference. Our congratulations go to the three stores who all received a number of perfect 100% scores over recent months.
“Maintaining the highest levels of service is paramount in our customer offer and Tern are key in enabling us to track service and build accountability into our personnel management." ...
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