Mystery Shopping Audit Company
We can provide checks as a one off exercise or as a rolling programme.
Our data capture ensures that audit and compliance teams get the right level of information to support internal measurement frameworks and our field team operates with a Nationwide reach, making frequent audits economically viable your company. Once the audit visits/reports have been completed we provide you online access to our web based reporting platform where you can review the reports in relation to your audit or compliance monitoring requirements.
If you have something which is more unusual in nature we can also train a small team of our own handpicked field associates to complete the audit work, releasing you from time consuming report completion.
What you will get from the visits we conduct:
Live reporting – At the end of the audit or compliance visit you will have access to our online reports branded to your company.
Nationwide coverage – With national coverage and highly trained field assessors, our retail audits will provide you with an independent measurement.
Robust evidence – Our reports can contain images, video, audio recordings and we apply a second tier of quality control checking to ensure any scoring in relation to an audit is justified with relevant and detailed feedback.
“Maintaining the highest levels of service is paramount in our customer offer and Tern are key in enabling us to track service and build accountability into our personnel management." ...
We are happy to offer a free no obligation consultation