Tern continues to support the premium retail sector with Shiptonia Jewellers
Tern proves itself once again as a mystery shopping provider capable of delivering shoppers to the premium high street retail sector and jewellery industry. Tern will be supporting Shiptonia in the assessment of its customer service and delivery standards critical to the continued success of the business.
The team at Tern are delighted to be working with the senior management team and will be delivering valuable insights to Shiptonia Jewellers to highlight both areas of success and areas in which it is possible to deliver measureable improvements.
“Maintaining the highest levels of service is paramount in our customer offer and Tern are key in enabling us to track service and build accountability into our personnel management." ...
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