Why should you choose Tern for your Mystery Shopping Services?
- We have been in business 25 Years and we are passionate about the services we offer.
- We have a proven track record of client focused partnerships.
- Quality and accuracy at the heart of all programmes; all written, audio and video reports are checked and edited to eliminate anomalies.
- We train our own Mystery Shoppers; we select, manage and communicate directly with our field team to ensure every project meets client expectations.
- Our services are competitively positioned; we provide value for money.
Client Focused Mystery Shopping Reports
At the end of every round and programme our clients gain access to the very latest in online mystery shop reporting tools. Our intuitive and easy to use reporting platform gives a clear company overview and detailed store level scorecards. To see how we continually advance our reporting functions take a look at our report examples.
“Maintaining the highest levels of service is paramount in our customer offer and Tern are key in enabling us to track service and build accountability into our personnel management." ...
We are happy to offer a free no obligation consultation